General Collection and Use of Information
In order to access our services, you may be required to provide us with your name, email address, a username and a participant-selected password. When redeeming points for products or services through our online store, we require that you provide us with your address to enable shipping of the product or service you purchased. When seeking technical or customer support, we request that you provide us with a phone number so that we can contact you directly concerning your particular support needs. You may provide to us, at your option, other personal information from various locations within our service.
The information we collect on all of our travel program participants is used solely for the purpose of providing the services related to the travel program. We do not release personally identifiable information to other parties, unless it is required to provide travel program services (for example, we must disclose personally identifiable information to couriers to ship goods, or to travel agencies to provide travel services, products or information you requested). We may also release personally identifiable information to other parties if we are required to respond to subpoenas, court orders or legal process, or if we find, or have reason to believe, that your actions on our site violate the site’s terms and conditions or are otherwise in violation of law
The following provides an overview of how Aimia protects your privacy during your use of the service.
What information do we gather? Information on the service website is gathered in two ways: (1) indirectly (for example, through our site's technology); and (2) directly (for example, when you provide information on various pages of the website).
One example of information we collect indirectly is through our Internet access logs. When you access this website, your Internet address is automatically collected and is placed in our Internet access logs.
When you browse on this site your email address is not automatically collected but our server may automatically gather and store the following information about your visit:
How do we use information? We analyze information to determine what is most effective about this site, to help us identify ways to improve it, and eventually, to determine how we can tailor motivational solutions to become more effective for you and your company. We may also use data for other purposes, which we would describe to you at the point we collect the information.
Will we share information with outside parties? We will not sell individual information and will only use such information for internal analysis for continuous improvement. When submitting information it is completely up to you whether or not you want to provide it.
What about sensitive personal data? We do not generally seek to collect sensitive personal data through this website. However, if we do happen to collect such data, then this data will be held with all of our security measures in place.
Individually identifiable information volunteered from visitors: We collect the email addresses of those who communicate with us directly via email (as opposed to general website visitors). All information volunteered by the visitor, such as survey information and/or site registrations (for example, name, email, address, fax number) may also be retained. Except for information needed to communicate back with a visitor to respond to their specific request (e.g., to process and ship an order), no part of the site requires the visitor to provide individually identifiable information. This information is for internal use only and will only be shared with third parties if needed to complete a request (for example, shipping company). To place an order or view status of orders placed, visitors are required to log in to the site with a unique username and password for identification and security purposes.
Security of Individually identifiable information: Aimia is committed to data security. Aima uses a variety of technologies and procedures to help protect personal information from unauthorized access, use or disclosure. For example, Aimia stores the data in computer servers with limited access that are located in controlled facilities secured by the latest in surveillance and security technology. When Aimia transmits sensitive information (for example, a credit card number), Aimia protects it through the use of encryption, such as the Secure Socket Layer (SSL) protocol. Credit card information is stored in encrypted databases. Aimia is a Level 1 Certified PCI-DSS Compliant Provider.
Access to Individually identifiable information: Upon request, visitors will be provided a copy of the individually identifiable information that we store about them in order for them to correct and/or update that information. To obtain a copy of this information, please contact us at firstname.lastname@example.org. Please note that we may request information to ensure the identity of the individual requesting access to individually identifiable information.
Questions or concerns Please contact us at email@example.com